In doubt about which platform you are using?

We have four platforms in production at DIBS today: Easy, Netaxept, D2 and DT.

DIBS Merchant ID
You can find your DIBS Merchant ID in the welcome mail from DIBS or on one of the invoices from us.

*Provide your DIBS Merchant ID above to find out which platform you are using.

Issues detected

All OK

All OK

2019-03-20 09:30
The root cause was resolved yesterday at 13:50, however a portion of the Dankort transactions between 2019-03-18 00:08 and 2019-03-19 13:50 are delayed. It is expected that the delayed Dankort transactions will be processed end of the day.
2019-03-19 14:12
Dankort issue at NETS. - Captures on 15-25% of Dankort transactions are currently delayed, NETS is working on the issue and we expect it to be resolved shortly. This issue is limited to Danish merchants using Dankort.
2001-01-01 01:01
----- RESOLVED ISSUES BELOW -----
2019-03-05 11:30
The Flexwin option is again available in D2 Administrator. Please notice that you still need to contact support for anything to do with decorator.
2019-03-03 09:30
We expect to have a patch ready during next week, so the Flexwin menu item is again available, and it's again possible to change flexwin behaviour. (Skip last page etc.)
2019-02-26 15:00
We are working on a patch to make the menu option available again. Until further notice, please contact support.
2019-02-18 09:30
It is currently not possible to upload decorator files. We are working on a solution.

All OK

2019-03-12 20:38
Swish payments on DT platform was unavailable from 10:45 to 12:10.

All OK

Please go to Nets' page for operational status on Netaxept.

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Har du frågor eller behöver hjälp?
DIBS Payment Services AB (publ)
Kungsgatan 32
111 35 Stockholm
Telefon: 08-527 525 00


DIBS Payment Services i Göteborg
Kyrkogatan 25, vån 3
411 15 Göteborg
Telefon: +46 (0)31-600 800