NOV
2017
21
Kl: 14:15

Intermittent issues with SEB direct + BABS/Swedbank/Valitor Batches on DT platform

Platform: DT
Issue: Batches from BABS, Swedbank and Valitor not processed correctly
2017-11-21 14:15
Investigation is ongoing, and we are working towards a solution.
2017-11-20 11:00
We are currently experiencing issues with Batch files on DT for BABS/Swedbank and Valitor, we are investigating the issue.

Platform: DT/D2 (Solved)
Issue: SEB direct payments experience intermittent issues
2017-11-21 14:00
D2 transactions has now been cleaned up as well, and this incident is now cloased.
2017-11-21 11:30
Cleanup of D2 transactions are ongoing, we wil lget back to you once they have been cleaned up.
2017-11-20 12:45
DT transactions have now been cleaned up, we are working on cleaning up the D2 transactions.
2017-11-20 11:00
The issue is solved, and A cleanup task has been initiated, and we are awaiting the result from that.
2017-11-17 12:00
Investigation is ongoing, and we are working towards a resolution, we will keep you updated here and by status mails.
2017-11-17 10:15 
DIBS is currently experiencing intermittent issues with SEB direct payments. Some transactions might receive status processing. We are in the process of investigate and correcting the issue.

In doubt about which platform you are using?

We have three platforms in production at DIBS today; D2, DT and Easy.

Provide your DIBS Merchant ID below to find out which platform you are using.

 

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Select the platform you are using below.

Guide for signing up for operational status alerts on D2 can be found here.
Guide for signing up for operational status alerts on DT can be found here.

 

Har du frågor eller behöver hjälp?
DIBS Payment Services AB (publ)
Kungsgatan 32
111 35 Stockholm
Telefon: 08-527 525 00
sales@dibs.se


DIBS Payment Services i Göteborg
Kyrkogatan 25, vån 3
411 15 Göteborg
Telefon: +46 (0)31-600 800
sales@dibs.se